Heavy equipment dealer

396% ROI on digital and email programs.

Across nearly 8 years working with the team at West Coast Equipment, we built a winning online strategy that integrated with in-house operations and boosted sales — culminating in a 396% ROI on digital and email programs.

ServicesDigital Strategy · Email Marketing · Sales Alignment Timeline~8 years ClientWest Coast Equipment
Heavy construction equipment at a dealership
West Coast Equipment — Heavy equipment
396%ROI on digital + email
8yrEngagement length
IntegratedOnline + offline strategy
BoostedSales
— The challenge

What we walked into.

A multi-location heavy equipment dealer needed a way to drive consistent sales pipeline online while keeping the offline showroom experience the brand was known for. Digital efforts had been scattered and disconnected from the in-house sales team.

  • Built an integrated digital and email program tied to inventory and showroom cadence
  • Aligned online lead-handling with the offline sales process
  • Created a feedback loop between dealership sales reps and the marketing team
  • Tested and optimized email campaigns relentlessly over the engagement
— Our approach

How we worked it.

396%ROI
— Outcome

on digital + email programs

396% ROI on the digital and email programs. Sales boosted across multiple locations. Most importantly: a marketing program the leadership team could trust and that integrated cleanly with how the dealership actually sold.

"

I worked with Krista for nearly 8 years at West Coast Equipment. Because she had a deep understanding of our business and objectives, she helped us create a winning online strategy that integrated with our in-house operations and boosted sales.

SF
Shaun Flanagan Former President & Co-Owner · West Coast Equipment

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