What we walked into.
HR Plus had built a 20-year reputation for excellent service — but the business was running on project-based work with unpredictable cash flow. Pricing was inconsistent and sometimes resulted in sticker shock for clients. Margins fluctuated wildly.
- Re-engineered the sales process to lead with value, not hours
- Built tiered pricing and service packages aligned to client problem types
- Moved suitable clients from project billing to monthly recurring contracts
- Refined the proposal and onboarding workflow so the experience matched the price
How we worked it.
up from 6% in 120 days
In 120 days: monthly recurring revenue grew from 6% of total revenue to 25%. Gross margins stabilized in the 75–83% range. Clients reported they were happier — predictable pricing meant fewer surprises and more ongoing access.
Working with K. Hollingsworth Consulting has been a game-changer for Human Resource Plus. In just a few months, they helped us move from project-based billing to recurring revenue — which stabilized cash flow and made our clients happier with consistent support.
Could be your business next.
Every case study started with a discovery call. Yours can too.